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The Realtevo AI Blog

Field notes on building AI agents that actually run in a business — what to automate first, what to keep human, and how the pieces connect.

LatestCustom AI AgentsAugust 17, 2026 · 11 min read

What Is a Custom AI Agent? A Practical Guide for Business Owners

A custom AI agent is not a chatbot and not a workflow automation. Here is what one actually is, what it does with a real inbound lead from first text to booked appointment, what makes builds fail, and what to ask before you buy one.

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